This question was raised during a recent UI drop-in session:
When testing in the sandbox, attachments don't preview or download?
Please see the answer in the section below. If you require further assistance, you can either add a comment or log a support ticket here.
0 Votes
Gabrielle Day posted
about 17 hours ago
AdminBest Answer
This is expected behaviour, when data is copied into your sandbox from your live environment, the attachments themselves aren't copied over, only the document data. If you want to test attachment preview or download in your sandbox, upload a file directly into it, and it will work as expected.
0 Votes
1 Comments
Gabrielle Dayposted
about 17 hours ago
AdminAnswer
This is expected behaviour, when data is copied into your sandbox from your live environment, the attachments themselves aren't copied over, only the document data. If you want to test attachment preview or download in your sandbox, upload a file directly into it, and it will work as expected.
This question was raised during a recent UI drop-in session:
When testing in the sandbox, attachments don't preview or download?
Please see the answer in the section below. If you require further assistance, you can either add a comment or log a support ticket here.
0 Votes
Gabrielle Day posted about 17 hours ago Admin Best Answer
This is expected behaviour, when data is copied into your sandbox from your live environment, the attachments themselves aren't copied over, only the document data. If you want to test attachment preview or download in your sandbox, upload a file directly into it, and it will work as expected.
0 Votes
1 Comments
Gabrielle Day posted about 17 hours ago Admin Answer
This is expected behaviour, when data is copied into your sandbox from your live environment, the attachments themselves aren't copied over, only the document data. If you want to test attachment preview or download in your sandbox, upload a file directly into it, and it will work as expected.
0 Votes
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